Return Policy
Return Policy
Last updated: October 23, 2024
At Autocart, we want to ensure you are satisfied with your purchase. If for any reason you are not, you can return the product as per the guidelines below:
Return Eligibility
- Items must be returned within 30 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Certain items (e.g., electrical parts, custom products) may not be eligible for return unless faulty.
Return Process
- To initiate a return, please contact us at info@autocartstore.com with your order number and details.
- We will provide you with a return authorization and the address for returning the item.
Damaged or Defective Items
- If you received a damaged or defective product, please notify us immediately at info@autocartstore.com. We will arrange for a replacement or issue a refund upon return of the item.
Return Shipping
- Customers are responsible for paying return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.
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